May 6th, 2020

All Belcher Insurance Agency locations will be open to the public beginning Monday, May 18th, 2020. Agency locations will continue to follow safety guidelines and precautions.


April 20, 2020

As an Essential Business, our agencies are open 5 days a week to serve the public.  The Haysi, Clintwood and Norton Agencies are open with limited staffing and hours and the doors and locked.  We are working inside the offices but due to the rules in place are limiting our physical contact with the public, and with others, to absolute necessities.  We are practicing safe distancing, clean practices, etc. in these limited cases.  The office in Pennington Gap, Belcher and Williams Insurance is still open to the public.  Please call, email or text your agent from our guide for daily schedule changes.


March 19, 2020

Due to the CORONA VIRUS (COVID-19) pandemic, Belcher Insurance Agency will alter our schedules in the following locations beginning Monday, March 23rd, 2020:

Haysi and Pennington Gap locations will remain open and will be practicing social distancing and clean contact measures, including the wearing of masks and gloves, and frequent sanitization of desks and other office areas.

Clintwood and Norton offices will be CLOSED to the public until further notice as we monitor the situation. If you need to pay a bill, you can call our offices at 276-679-2200 for Norton and 276-926-4623, Monday-Friday from 10:00 am to 4:00 pm to pay by (credit/debit card), you can pay online with your insurance company or you can call your insurance company directly, or mail your payment (check or money order) to PO Box 960 Norton VA  24273 or Po Box 1500 Clintwood, VA 24228. We are reachable by the listed phone numbers for questions or changes. If it is more convenient for you or you need to see us in person, go to the Haysi or Pennington office or we might work out a different arrangement on a case by case basis.


March 18, 2020

Belcher Insurance is a family of retail insurance agencies serving our customers for 4 generations (70 years) in 2020.  Although we advertise together and serve all of Southwest Virginia, East Tennessee, East Kentucky and Southern West Virginia from 4 brick and mortar locations throughout SW Virginia, each agency has its own ‘flavor’ and personnel.

So far, throughout the Coronavirus cycle, we have been fully staffed and practicing business as usual. Now, many of our insurance carriers are restricting operations in core areas of contact, and a few are completely closing all operations, only doing business virtually as their employees work from home under self-quarantine, company required quarantine or in some cases, are under mandatory quarantines in those states which it is required.

Over the next days, we may have a mixture of different solutions in our retail agencies  but rest assured: we will be here for you, as always. We will have emergency carrier numbers, updated operations of each of our retail locations and other important information on our new website,  our Facebook and Instagram sites, my personal LinkedIn page and on the doors of our retail agencies in Clintwood, Haysi, Norton and Pennington Gap, Virginia.  If you have an emergency, call my personal cell at 276-492-3975 or the agent who wrote or services your policies. We are still here to help.

This entire issue is a moving target. We are trying our best to give you the compassionate and accurate insurance services you have come to know and love under some very difficult circumstances.  Be safe, be careful and Thank you for your patience, your business and prayers.


-Kerry G. Belcher Sr., Owner and Managing Partner

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